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Privacy Policy

This Privacy Policy explains how DIGIDIA, operated by BSD GROUP LLC, collects, uses, stores and protects personal data when you visit our website, contact us, request a quote or use our services.

DIGIDIA is committed to protecting the privacy and personal data of its website visitors, prospects and clients.

Where applicable, personal data is processed in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. The GDPR notably requires personal data processing to be lawful, fair and transparent.

1. Data Controller

The data controller responsible for the processing of personal data collected through the DIGIDIA website is:

BSD GROUP LLC
A Domestic Limited Liability Company incorporated in the State of New Mexico, United States.

Trade name: DIGIDIA
New Mexico Entity ID: 0008112570

Principal business address:
102 Gold Ave SW
Suite 839
Albuquerque, NM 87102
United States of America

Responsible person: Andreas Boissard

Email:
contact@digibsd.com

The company information above corresponds to the official formation documents provided for BSD GROUP LLC.

For any question regarding your personal data or to exercise your privacy rights, you may contact us at:

contact@digibsd.com

2. Personal Data We May Collect

Depending on how you use the website and the services enabled on it, DIGIDIA may collect different categories of personal data.

Information You Provide Directly

When you contact us, submit a form or request a quote, we may collect information such as:

  • your first and last name;

  • your email address;

  • your company or business name;

  • information about your website or digital project;

  • the content of your messages and communications with DIGIDIA;

  • documents or information that you voluntarily provide to us.

Please do not provide sensitive personal data unless it is strictly necessary for your request or project.

Information Collected Automatically

When you browse the website, certain technical information may be collected automatically, depending on the website configuration and the tools enabled, including:

  • IP address;

  • device type;

  • browser type;

  • operating system;

  • pages visited;

  • date and time of visits;

  • technical data necessary for website functionality and security;

  • cookie or tracking identifiers, where applicable.

The exact information collected may depend on the technical tools and third-party services used on the website.

3. Purposes of Data Processing

We may process personal data for the following purposes.

Responding to Contact Requests and Quote Requests

We may use the information you provide to:

  • respond to your questions;

  • understand and evaluate your project;

  • prepare a commercial proposal or quotation;

  • contact you regarding your request;

  • take steps prior to entering into a contract.

This processing may be based on steps taken at your request before entering into a contract.

Managing Client Relationships

When you become a client of DIGIDIA, your personal data may be processed to:

  • manage your project;

  • communicate with you;

  • deliver the agreed services;

  • manage quotations, contracts and commercial documents;

  • provide project support and follow-up;

  • manage administrative obligations;

  • comply with applicable legal obligations.

This processing may be based on the performance of a contract and compliance with applicable legal obligations.

Operating and Securing the Website

Technical information may be processed to:

  • ensure the proper operation of the website;

  • detect technical problems;

  • prevent fraudulent or abusive use;

  • maintain the security of the website and its services.

This processing may be based on DIGIDIA's legitimate interest in operating and protecting its website and services.

Website Analytics and Improvement

Where analytics tools are enabled, browsing data may be processed to:

  • understand how visitors use the website;

  • measure website performance;

  • improve content and user experience.

Where consent is legally required, the relevant tracking technologies will only be activated after the user has given consent.

Commercial Communications

DIGIDIA may use certain contact details to communicate with prospects or clients regarding its own services where permitted by applicable law.

Where prior consent is required, the relevant marketing communication will not be sent without that consent.

You may object to direct marketing communications at any time.

4. Legal Bases for Processing

Depending on the specific purpose, the processing of personal data may be based on:

  • the performance of a contract;

  • steps taken at your request before entering into a contract;

  • compliance with a legal obligation;

  • DIGIDIA's legitimate interests, where those interests do not override your rights and freedoms;

  • your consent, where consent is required.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. These legal bases and data-subject rights are provided for under the GDPR where it applies.

5. Mandatory and Optional Information

Certain information may be required in order for DIGIDIA to properly process a request, prepare a quotation or provide services.

Where a field is mandatory, this may be indicated on the relevant form.

If required information is not provided, DIGIDIA may be unable to respond to the request or provide the requested service.

6. Recipients of Personal Data

Personal data is only made available to persons and service providers who need access to it for legitimate business or technical purposes.

Personal data may therefore be accessible to:

  • BSD GROUP LLC and authorized persons working on behalf of DIGIDIA;

  • website hosting and technical service providers;

  • Wix, as the website platform and hosting service provider;

  • email and communication service providers;

  • cloud storage or file management service providers;

  • analytics or marketing providers, where enabled and legally permitted;

  • professional advisers where necessary;

  • public authorities or courts where disclosure is legally required.

Third-party service providers may only process personal data as necessary to provide their services and subject to applicable legal and contractual obligations.

DIGIDIA does not sell personal data to third parties.

7. Website Hosting and Technical Providers

The DIGIDIA website is operated using services provided by Wix.

As part of providing its website platform and technical infrastructure, Wix may process certain technical and visitor information according to its own contractual and privacy framework.

Other technical service providers may also be used for purposes such as:

  • email communication;

  • analytics;

  • project management;

  • cloud storage;

  • marketing;

  • website security;

  • customer relationship management.

This Privacy Policy may be updated when new services or providers are introduced.

8. International Data Transfers

BSD GROUP LLC is established in the United States.

As a result, personal data provided to DIGIDIA may be accessed or processed from the United States.

Some service providers may also process personal data in countries outside the European Economic Area.

Where the GDPR rules on international data transfers apply, transfers must be subject to an appropriate legal mechanism, such as:

  • an adequacy decision;

  • Standard Contractual Clauses;

  • another legally recognized transfer mechanism.

The GDPR requires transfers outside the EU/EEA to be appropriately safeguarded when no applicable adequacy framework covers the transfer.

9. Data Retention

Personal data is retained only for as long as reasonably necessary for the purposes for which it was collected and in accordance with applicable legal requirements.

Contact Requests and Prospects

Information relating to prospects and commercial enquiries may generally be retained for the time necessary to process the request and, where appropriate, for commercial follow-up.

Where applicable under relevant European data protection guidance, prospect data may generally be retained for up to three years from collection or the last meaningful contact from the prospect.

Clients

Client data may be retained:

  • for the duration of the contractual relationship;

  • for the time necessary to provide the services;

  • for any additional period required by applicable accounting, tax or legal obligations;

  • where necessary to establish, exercise or defend legal claims.

Privacy Rights Requests

Information relating to requests to exercise privacy rights may be retained for the period necessary to process the request and demonstrate compliance with applicable legal obligations.

Personal data should not be retained indefinitely and retention periods should be determined according to the purpose of the processing.

10. Cookies and Tracking Technologies

The DIGIDIA website may use cookies and similar technologies.

Strictly Necessary Cookies

Some cookies may be required for:

  • website functionality;

  • security;

  • user preferences;

  • technical operation.

These cookies may not require consent where permitted by applicable law.

Optional Cookies

Depending on the tools enabled on the website, additional cookies or tracking technologies may be used for:

  • analytics;

  • audience measurement;

  • website performance;

  • personalization;

  • marketing;

  • advertising;

  • conversion tracking.

Where consent is legally required, these technologies will not be activated until the user has made a valid choice.

Users should be able to accept or reject non-essential cookies and manage their preferences. The CNIL has also emphasized that refusing cookies should be as easy as accepting them.

Further information may be provided in the website's Cookie Policy.

11. Your Privacy Rights

Where applicable law grants you these rights, you may have the right to:

  • request access to your personal data;

  • request correction of inaccurate or incomplete data;

  • request deletion of your personal data;

  • request restriction of certain processing;

  • object to certain processing;

  • object to direct marketing;

  • request data portability where applicable;

  • withdraw consent at any time where processing is based on consent.

These rights are subject to the conditions and limitations provided by applicable law, including the GDPR where it applies.

How to Exercise Your Rights

To exercise your rights, please contact:

DIGIDIA – BSD GROUP LLC
Email: contact@digibsd.com

We may request additional information where reasonably necessary to verify your identity and protect your personal data.

12. Right to Lodge a Complaint

Where applicable, you may have the right to lodge a complaint with the competent data protection authority.

Individuals located in France may, where applicable, contact the:

Commission Nationale de l'Informatique et des Libertés (CNIL)

Individuals located in another jurisdiction may contact the data protection authority responsible for their place of residence or the relevant processing activity.

13. Data Security

DIGIDIA takes reasonable technical and organizational measures designed to protect personal data against:

  • unauthorized access;

  • accidental loss;

  • alteration;

  • destruction;

  • unauthorized disclosure;

  • misuse.

However, no internet transmission, computer system or digital storage method can guarantee absolute security.

14. Data Relating to Minors

DIGIDIA's services are primarily intended for:

  • businesses;

  • entrepreneurs;

  • freelancers;

  • professionals.

DIGIDIA does not knowingly seek to collect personal data from children.

If you believe that a minor has provided personal data to DIGIDIA inappropriately, please contact:

contact@digibsd.com

We will review the request and take appropriate action where necessary.

15. Third-Party Websites

The DIGIDIA website may contain links to websites, platforms or services operated by third parties.

DIGIDIA does not control the privacy practices of third-party websites and is not responsible for their privacy policies, security practices or content.

Users are encouraged to review the privacy policies of any third-party website they visit.

16. Automated Decision-Making

At the date of this Privacy Policy, DIGIDIA does not make decisions that produce legal effects or similarly significant effects on individuals solely through fully automated processing of personal data.

17. Changes to This Privacy Policy

BSD GROUP LLC may update this Privacy Policy from time to time, including to reflect:

  • changes to the DIGIDIA website;

  • changes to the services offered;

  • the introduction of new tools or service providers;

  • technical changes;

  • changes in applicable laws or regulations.

The latest version of the Privacy Policy will be made available on the website.

The date of the most recent update appears at the top of this page.

18. Contact

For any questions regarding this Privacy Policy, the processing of your personal data or the exercise of your privacy rights, please contact:

DIGIDIA
Operated by BSD GROUP LLC

102 Gold Ave SW
Suite 839
Albuquerque, NM 87102
United States of America

Responsible person: Andreas Boissard
Email: contact@digibsd.com

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